Data deletion instructions

To request deletion of Digital Shop account or customer data, contact ayankhan9822@gmail.com with the subject "Digital Shop data deletion request".

Include your shop name or storefront link, whether you are the account owner or a shop customer, and the email or phone number associated with the records you want removed. Do not include passwords, access tokens, card details or identity documents.

We will verify that you are entitled to request deletion before changing records. If you are a shop customer, identify the shop so the request can be matched and coordinated with its owner. If information must be retained for an applicable legal requirement or to honor an opt-out, we will explain that limit.

Account owners can remove a store through the dashboard. This takes the store offline and starts a 30-day restoration window. Permanent deletion requests must say clearly that restoration is not wanted. Deletion of uploaded images and copies held by providers requires separate handling; it is not guaranteed by deleting a database record.

Ayan Poonawala handles deletion requests and aims to respond within seven days. ImageKit images are removed on request; automatic image deletion is not currently available. Provider backups may remain under their retention practices.